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Rohto's Commitment to Privacy

Your privacy is very important to us, and we are committed to protecting your personal information. We take this responsibility seriously and are careful about how and when your personal information is collected, used, and shared. This statement outlines our commitment to privacy, why we collect personal information, who we may share it with, and how you can request access to or correction of the information we hold.

This statement applies to personal information collected through the website www.rohtoeyecare.au (the “Website”), which is owned and operated by Mentholatum Australasia Pty Ltd (referred to in this policy as “Rohto”, “we”, “us”, or “our”).

What We Collect

The type of personal information we collect depends on the type of interaction or service you request. It may include your name, address, phone number, email address, and information related to our products or promotions. We do not store your credit card details.

We may also collect additional personal details such as shopping preferences or interests to improve our service and product offerings. You may choose not to provide certain information, but if you do, we may not be able to offer you some of our services or information.

How We Collect It

How We Collect It
Most of the personal information we collect is provided directly by you through our Website. For example, when you:​

  • Submit an enquiry

  • Provide feedback

We may also collect information from third-party sources, including publicly available records, your organisation, your representatives, and data providers.

Additionally, we use cookies—alphanumeric identifiers placed on your device via your web browser. Cookies allow our systems to recognise your browser and provide a better user experience. You can disable cookies in your browser settings, although this may affect how you interact with our Website.

Third-Party Sites

This Website may contain links to third-party websites (such as YouTube). Please note, this privacy statement only applies to personal information collected through our Website. We are not responsible for the data collection, use, or protection practices of third-party sites and encourage you to review their privacy policies separately.

Use of Our Website in Australia

While we welcome visitors globally, this is an Australian-based website. All personal information collected via www.rohtoeyecare.au is handled in accordance with Australian privacy laws. By using this site, you acknowledge that your information may be stored outside of your country of residence and may be accessed by regulatory authorities with jurisdiction over this site.

Further Information

"Rohto" and any associated trademarks (whether registered or unregistered) are the property of Mentholatum Australasia Pty Ltd and may not be used without prior written consent. Enquiries should be directed to:12–16 Janine Street, Scoresby VIC 3179, Australia

Mentholatum Australasia Pty Ltd
ABN 62 005 414 488
www.mentholatum.com.au

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